Database Engineering
and Architecture

Overview

Having difficulty handling big data or lack the infrastructure needed to support advanced analytics? Database engineering and architecture can help you make smarter, more strategic business decisions by taking your dispersed data and turning it into the most effective and efficient storage environment.


How to Request Service

Contact your IT Director or Agency IT Portfolio Manager or submit a ticket in the Customer Service Portal below.

Customer Benefits

Data-driven Decisions

Streamlines your data into meaningful information so you can make data-driven decisions

High Availability

Forward- and backward-compatible with current and future application releases to ensure high service availability

Secure Storage Environment

Provides long-term, supportable and secure data storage environments

Service Description

Cloud and on premises database design and delivery

Our Database Engineering services design your entire database solution beginning with the environment, whether on premises or in the cloud. We determine the best supported platform available from our supported list and design each detail of the database schema, including tables, indexes, and fields. Our team is committed to designing the best solution to achieve your business goals. The service includes full and active participation in the project intake and service delivery process.

Database Engineering

Supported Environments

Customer Responsibilities

We support all of our documented features for the database environments listed above. We do not support outside of these environments. 

Customer responsibilities include providing details for any changes and for participating in the testing of any implementation.

Service Notes

Service is based on an hourly rate for each database task requested. Support of INFORMIX will be known as a legacy service and is planned to retire in the future.

Service Owner

Bob McIntyre

Manager - Database Admin Services

Bob.McIntyre@state.co.us 

Service Levels

Service Support

How to Get Help

Hours of Support

Monday-Friday, 8 a.m. to 5 p.m, excluding holidays


24/7 Major Incident Management

Service Costs

Search the Real-time Billing rate sheet for the latest rates for:
Financial Code: 2630-9

Financial Code: 2630-10

Financial Code: 2630-11

View detail on current utilization here: OIT Common Policy Real-time Billing website