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Overview
Business architecture provides a holistic, multidimensional perspective of the enterprise, connecting your organization’s day-to-day operations with enterprise-wide strategy and technology portfolios to identify opportunities for improvement and facilitate innovative decision-making.
How to Request Service
Contact your IT Director or Agency IT Portfolio Manager.
Customer Benefits
See the big picture
Thoughtful consideration of planning, operations, metrics, stakeholders, and policy in the management of business models and organizational capabilities to improve value delivery.
Engage productively with technology teams
Establish organizational readiness for change and investment, including the preparation of change components that require project management.
Align daily activities with strategic goals
Bring a strategic mindset to all of your organization’s work.
Service Description
The critical link between your project's objectives and potential solutions
Business architects can be engaged to:
Create a direct link between business strategy and actionable execution.
Take stakeholders from the starting point of strategic planning through portfolio management and impact assessment. Business architecture establishes clear needs and plans that can be used to transform the organization, while coordinating these plans with technical architects to deliver business value in the form of solutions.
Provide a starting point to address data, application, and technology architectures.
Deliver an architecture assessment, which includes a high-level overview of a request, a brief discovery and a statement of work with recommendations on how to proceed.
Develop a current-state analysis and modeling of the business (tactical), data, application and technology.
Capture insights and recommendations to address business/IT drivers (e.g., problems and opportunities).
Provide a target state to address business IT/driver.
Develop roadmaps to move from current to target state.
Related Services
None
Customer Responsibilities
Before a request ticket is submitted to OIT, the ITD, PD, and business architect can review the organization’s needs to better shape the activity, or set of activities, needed to accomplish objectives.
Service Notes
Check out the BAP website for additional information.
Business architecture engagement is available through the Customer Office. Our resources can be requested through an agency IT portfolio manager and OIT IT Director.
Service Owner
Service Levels
PD, ITD, and the business architect will determine engagement scope.
Service Support
How to Get Help
Submit a ticket in the Customer Service Portal
Hours of Support
Monday-Friday, 8 a.m. to 5 p.m, excluding holidays
After-hours service may be required to meet communicated milestone dates or other specified deliverables.
Service Costs
Search the Real-time Billing rate sheet for the latest rates for financial code 2904B.
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