GCP Cloud Products

Overview

The Google Cloud Platform (GCP) Cloud Products deliver and support cloud-native solutions for OIT and supported state agencies.

How to Request Service

Contact your IT Director or Agency IT Portfolio Manager or submit a ticket in the Customer Service Portal below.

Service Description

Automated provisioning of hosting environments in a secure and cost-efficient manner using modern and streamlined processes 

GCP Cloud Products empower agencies to deliver faster solutions through comprehensive Google Cloud Platform (IaaS, SaaS, PaaS) support.



(1): GCP Support Operations is scaling to meet demand. Some elements of support may not be available at this time. Please work with the Google Cloud Operations Team to understand the current support capabilities.


Related Services

Customer Responsibilities

Service Notes

See Service Costs below.

Service Owner

Cody Scott 

Director, Cloud Operations and Systems Infrastructure

Cody.Scott@state.co.us


Service Levels


Service Support

How to Get Help

Hours of Support

Monday-Friday, 8 a.m. to 5 p.m, excluding holidays

24 x 7 On-Call Support for GCP service via Google Technical Support.

24/7 Major Incident Management


Service Costs

Search the Real-time Billing rate sheet for the latest rates for financial code 2470 

Cost: Monthly Utilization + 10%