Embedded Files
Overview
Leverage GIS and mapping tools to see the full picture of how your services impact the people of Colorado, in every corner of the state. Geospatial data shows the work of your agency in a whole new light. Basic Geospatial Information Services (GIS) are free and allow users access to a wealth of spatial data to inform business decisions.
How to Request Service
Complete this request form to get started with your free consultation today.
Customer Benefits
Insightful data visualization
Streamline your data and workflows to efficiently see the big picture
Data-driven decision making
Data assistance to support your business needs
Knowledgeable and accessible support
Transparent and efficient product support from the GIS team
Watch the video
Service Description
See, measure and share your impact through spatial data services
Use GIS to visualize your data, develop and host maps and applications, or support licensing and business services. With additional paid services like Data and Applications and Enterprise Services available, the GIS team has something for everyone, whether you’re a GIS expert who needs help getting a GIS project off the ground or a new user who wants to explore GIS options to improve workflows.
Accessibility review and mitigation services
In addition to the conceptualization and creation of innovative mapping solutions, the GIS team is available for consultation to ensure that existing mapping applications are accessible to all. Save money and time by contacting the GIS team for a free accessibility review today. For more information, see the Mapping Accessibility one-pager.
Learn More
Customer Success Stories
See GIS in action
Related Services
Customer Responsibilities
Customers must submit a request with their agency IT Director for a free initial consultation with GIS to establish the scope of their project and to determine if any paid services are needed to meet their needs.
Customers must supply the necessary information and resources for project participation in a manner that allows the project to stay on deadline and within budget.
UAT (User Acceptance Testing)
Long-term storage, licensing, and data retention management is not a part of Basic GIS. We can, however, facilitate this need through Data and Applications or Enterprise Services.
Service Notes
The options we provide are driven by the state's COTS and cloud-first policies, secure-by-design thinking, sustainability, existing technology investments and rational re-use of enterprise agreements products and services.
State strategy for data sharing & integrations = API-led connectivity
Teams may have planned operating calendars for product updates, hot fixes, maintenance and patches.
Service Owner
Service Levels
Basic GIS and Enterprise Services
Priority 1 High and/or Service Outage: Goal is to resolve within four hours.
Priority 2 Medium: Goal is to resolve within 24 hours, but no more than three business days.
Priority 3 Low: Goal is to resolve within five business days, but no more than 10 business days New services vary upon specific engagement dependent on the deliverables required.
Data and Applications Services
Levels vary upon specific engagement dependent on the deliverables required.
Service Support
How to Get Help
Current GIS customers: call 303.239.HELP
Submit a ticket in the Customer Service Portal
For service escalations, email the Service Owner: Jackie.Montes@state.co.us
Hours of Support
Monday-Friday, 8 a.m. to 5 p.m, excluding holidays
24/7 Major Incident Management
Call 303.239.HELP
Access a live agent via Customer Service Portal Chatbot
Service Costs
Basic GIS is available at no additional cost to agencies.
This level includes:
Geocoder tools/API access
High-Resolution Aerial Imagery
GIS team integration assistance (Salesforce/Onbase),
Business services (proof of concept, discovery session, workflow mapping, measuring metrics and ROI, licensing support, geospatial strategic planning, training, and solution demo)
Hosting of Esri-based geospatial applications that have less than one hour per month of manual steps
Free creation of ESRI COTS (commercial off-the-shelf) application solutions.
FME workflow/application creation and restricted access
Yearly GIS Summit Conference and GIS Day Events
Your initial consultation with the GIS team is free, and will determine whether additional paid services are required to meet your needs and specifications. Expanded GIS services may include:
Data, Application, and Accessibility Services
Work with us to scope your project and define the resources needed to achieve success. Depending on your needs we can match you with GIS support that fits your needs. Get the right skill levels to accomplish the task at hand. Personnel will be temporarily part of your team helping you achieve your business needs. These services include: data creation/conversion, data QA/QC, data analysis, etc. Services are offered on demand, meaning an agency can engage OIT-GIS as needed and will be billed by the hour. This service does not include any licensing cost. Depending on your needs we can match you with GIS support that fits your project scope.
See the RtB sheet for latest rates
Enterprise Services:
Provides access to our GeoPortal ArcEnterprise environment. This level of service is designed to offer the complete package of GIS functionality, without taking on the responsibility of servers and administration.
This service level empowers customers to utilize the full spectrum of GIS licensing and expanded capabilities. Enterprise services include everything in Basic GIS, plus:
ArcEnterprise via Portal
Enterprise Databases
Multi-User Environments
ArcGIS Online
On-Demand access to Esri Extensions
Street Map Premium
Cost: User licensing at direct cost per Master Purchasing Agreement with ESRI, plus 7% markup to ensure infrastructure and operating expenses are covered as the service grows.
This markup assumes server licensing, usage, and administration rates that will need to be evaluated annually to ensure it is appropriate for actual service growth.
Search the Real-time Billing rate sheet for the latest rates for financial code IA
Page updated
Report abuse