Organizational Change Management (OCM)
Overview
Need help managing the effects of changes in your organization's structure or culture, or gearing up to implement new business processes and want to ensure smooth success? Our Organizational Change Management services provide a systematic approach.
How to Request Service
Contact your IT Director or Agency IT Portfolio Manager or submit a ticket in the Customer Service Portal below.
Customer Benefits
Common Vision for Change
Develop an coordinated agreement on a path forward without competing initiatives
Effective Business Strategy
Utilize effective business strategies to define and deploy work changes for your teams and projects
Measurable Outcomes
Access key insights to measure successful change outcomes
Service Description
Delivering processes, tools and techniques to manage the 'people side of change'
The service ePMO will incorporate is OCM best practices and training to support the project delivery approach and build confidence in results. With OCM, our team will:
Assess and understand the need and the impact of change
Align resources within the business to support the change
Manage the diverse cost of change
Reduce the time needed to implement change
Plan and execute an effective communication strategy
Improve cooperation and collaboration in your business
Minimize resistance to change
Maintain the routine in the running of your business during change
Increase or maintain productivity, morale and efficiency
Reduce stress and anxiety, as well as disruptive aspects and risks, associated with change
Respond to challenges more efficiently
Minimize the possibility of change failure
Customer Responsibilities
Ensure that there is engagement with OCM, management and staff from the beginning of the change initiative
This service does not include:
Portfolio, program or project management
Service Notes
N/A
Service Owner
Andy Rodriguez
Senior Director, Project Management Office • Executive Director's Office
Service Levels
Success Measures
Levels vary upon specific engagement dependent on required deliverables.
Service Support
How to Get Help
For service escalations, email the Service Owner: andy.rodriguez@state.co.us
Hours of Support
Monday-Friday, 8 a.m. to 5 p.m, excluding holidays
Service Costs
View detail on current utilization here: OIT Common Policy Real-time Billing website (coming soon)