Google Gemini Advanced
OVERVIEW
Google Gemini Advanced brings the power and possibilities of GenAI to the Google Workspace tools you use every day. This highly accessible and versatile AI tool can help with content creation, productivity enhancement and real-time data analysis.
How to Request Service
Use the Request Google Gemini Advanced form in the ServiceHub customer portal.
Be sure to discuss your interest in Gemini Advanced with your supervisor prior to submitting your request.
Important: Google Gemini Advanced is only available for OIT employees at this time. This site will be updated with additional details as the tool becomes available for other state agencies.
Customer Benefits
Improved efficiency
Automate tasks such as document review and report generation, so you have time for more strategic work
Enhanced decision-making
Analyze large datasets and obtain insights to help your agency make more informed, data-driven decisions
Increased accessibility
Create tools that make state services accessible to all state residents
Using Gemini and participating in this pilot has changed my life in ways I am only beginning to understand, yet am benefitting from more and more each day. I discovered something that allowed me to use my unique way of thinking and processing in a way I had not experienced before.
--Gemini Pilot Participant
Service Description
Unlock the power of next-generation AI with Gemini Advanced
Key Features:
Advanced language understanding: Use Google Gemini Advanced to understand and respond to complex questions and requests in a more human-like way, revolutionizing citizen-facing applications like chatbots or virtual assistants.
Multimodal capabilities: Process and integrate information from multiple sources, including text, images, code and more. Analyze complex data sets and create more engaging and accessible content for public outreach.
Improved efficiency and automation: Automate tasks such as data entry, analysis, and report generation, freeing up staff to focus on higher-priority tasks.
Enhanced security: Use Google Gemini Advanced to develop more sophisticated security systems that can better detect and prevent threats.
Customization and scalability: Tailor Google Gemini Advanced to handle an agency’s specific needs from small volumes to huge datasets.
I woke up one day during the Pilot and realized that I had rediscovered a confidence that I wasn’t aware had gone missing [...]. The gift of discovering unknown potential and value at my stage in life is an awakening for me. And the biggest question I’m considering now is how I will bring my passion and talents into this work completely; not if.
--Gemini Advanced Pilot Participant
Related Services
Google Workspace:
Google Workspace
Customer Responsibilities
Gemini Advanced is an add-on to Google Workspace; customers must have a Workspace account to obtain Gemini Advanced.
Discuss your interest in, and business case for, a Gemini Advanced license with your supervisor.
Submit request through ServiceHub Catalog Item: Request for Google Gemini Advanced License
Complete required training: Responsible AI for Public Professionals.
The ServiceHub form to request Gemini Advanced requires users to agree to an attestation that their use of gen AI will comply with the state's requirements and policies.
Service Notes
If you have a support need that can not be met through Google Workspace, submit a ticket to the OIT Service Desk requesting information on the availability of other collaboration and productivity tools.
Service Owner
Service Levels
99.999% uptime
Standard turn around to activate licenses is 10 business days from submission of ServiceHub Access Request
Service Support
How to Get Help
Call 303.239.HELP
Submit a ticket in the Customer Service Portal
Hours of Support
Monday-Friday, 8 a.m. to 5 p.m, excluding holidays
24/7 Major Incident Management
Call 303.239.HELP
Access a live agent via Customer Service Portal Chatbot