Colorado State Network (Circuits)

CSN circuits connect state offices and employees directly to state services. OIT created a private network of managed services that allow customers to access state resources directly. Whether it’s voice, data, security, CPE or cloud applications, OIT offers a wide range of circuit options that can help increase productivity, lower costs, and elegantly simplify your IT–so you can focus on the future of your business. When you order circuits, you get:

• A redundant core

• MPLS network routing speeds from 1.5 Mbps to 10GB 

• MOE circuits (provides scalable bandwidth to match your real traffic needs)

• Delta Ports (VDLS - an unmanaged local internet broadband connection)

• Premises routers

• Performance monitoring 

• Moves, adds, and changes

• Secure and private network cloud

• 24/7/365 Service Desk support 

The Colorado State Network (Circuits) service is committed to the following resolution times:

1. Priority 1 High and/or Service Outage: Goal is to resolve within four hours

2. Priority 2 Medium: Goal is to resolve within 24 hours, but no more than three business days

3. Priority 3 Low: Goal is to resolve within five business days, but no more than 10 business days